One of Hakuba's newest accommodation options, the Phoenix is a modern hotel with 15 Japanese and Western style rooms. The hotel restaurant, Mimi's, is one of vHakuba's best and serves delicious international dishes nightly. There is a qualified physiotherapist on site who does massages. There is high speed wireless throughout the hotel.

There is an undercover car park, and the hotel itself is just a short walk to the “Adam” gondola ski lift station (part of the Happo One resort). Various cafes, restaurant, and shops in the Hakuba village are also nearby. There is a free pickup from the Hakuba train or bus station.